FAQs
Find answers to your questions about KTT Express Cleaning’s services, policies, and procedures in our FAQ section. We’re here to help and ensure a smooth, hassle-free experience with our professional cleaning solutions.
Absolutely! We understand that each property has unique cleaning requirements. During the booking process, you can discuss your preferences and any special requests with our team. We'll work with you to create a personalized cleaning plan that meets your needs.
For residential clients, we offer a range of services including general cleaning, deep cleaning, move-in/move-out cleaning, post-renovation cleaning, and customized solutions to address your specific needs.
We offer both one-time cleaning services and long-term contracts. You can choose the option that best suits your needs, and there's no obligation to commit to a long-term contract if you prefer a single service.
Our pricing is based on factors such as the size of your property, the type of service you require, and the frequency of the service. We provide a customized quote after discussing your specific needs to ensure you receive the best value for your investment.
FAQs
Absolutely! Our cleaning professionals are carefully screened and background-checked to ensure they meet our high standards of trustworthiness and reliability. Many of our clients choose to provide us with a key or access code so we can clean their homes while they are away.
Before our team arrives, we recommend decluttering the area to the best of your ability to allow our cleaners to work efficiently. If you have any specific requests or instructions, please let us know ahead of time so we can ensure your needs are met.
Our cleaning professionals are trained to handle delicate and specialty items with care. If you have any concerns or specific instructions for cleaning such items, please inform us in advance so we can take the necessary precautions to clean them safely and effectively.
We accept various payment methods, including credit cards, checks, and online payments. Payment is typically due upon completion of the cleaning service. If you have any questions regarding payment or invoicing, please feel free to contact our customer support team.
Yes, all our cleaners undergo a thorough background check and receive comprehensive training in our cleaning techniques, eco-friendly practices, and customer service standards. We take great care to ensure our team is professional and trustworthy.
Yes, we offer a variety of commercial cleaning services, including office cleaning, retail store cleaning, and post-construction cleaning. Our team is experienced in maintaining a clean and healthy environment for various types of commercial properties.
We prioritize the health and safety of our clients and staff. Our team follows strict hygiene protocols, including wearing masks, gloves, and shoe covers during cleaning sessions. Additionally, we regularly sanitize our cleaning equipment and stay updated on the latest guidelines from health authorities.
We're always here to help and address any questions or concerns you may have. You can reach us via phone, email, or by using the contact form on our website. Our friendly customer support team will be happy to assist you and ensure you have a pleasant experience with KTT Express Cleaning.
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